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Americans want empathy and financial support from their bank
New research shows people expect their bank to have empathy in how it practices business, from support of individual financial needs to its own employees servicing customers.
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People are divided over whether the economy should open if COVID-19 is not fully contained
Hard-hit Italy and China support reopening.
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Building Blocks of Corporate Trust During the Crisis
Read why delivering on basic needs is most likely to yield positive reputational impact and long-term goodwill from customers and other stakeholders.
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Signals #4: Understanding the coronavirus crisis
This fourth edition sees us bring together our latest research on coronavirus and draws on our surveys, social media monitoring and the analysis of our teams around the world.
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Ask Us Anything: America’s Adaptation to the Time of Coronavirus
View our on demand webinar examining how public mood is changing as a result of Covid-19.
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Americans Recognize Lifestyle Behaviors Have Largest Impact on Health
Lack of Motivation Is the Top Obstacle to Improving Health
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Covid-19 Impact on the Economy & MedTech Industry in China
We shed light on the questions that have arisen regarding the domestic economy, healthcare industry and specifically, the medical devices sector in China.
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Future uncertainty: Why people don’t see a quick economic recovery from coronavirus
Consumer confidence and poll on economic outlook show doubts about recovery ahead.
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Many think it’s unlikely the economy will recover quickly once COVID-19 lockdown is over
Most negative about an economic recovery in hard-hit countries except China.