Search
-
What Veterans Know About Their Benefits and Services
Many Veterans are unaware of some of the services that may be available to them, elevating concerns about how well Veterans are able to make use of these resources when they need them.
-
Veterans are more satisfied with their healthcare than the civilian population
But Ipsos polling finds that many Veterans aren’t sure how to rate many of the benefits available to them
-
68% globally are willing to accept new policies encouraging sustainable technology adoptions
Incentives, discounts and other inducements are most supported policies to help tackle climate change in new global study ahead of COP27
-
Sustainability Now: How Americans Expect Brands to Step Up
Revisit our on demand webinar to hear exclusive, consumer-centered data that will guide brands to make better decisions about sustainability-focused marketing, communications, and innovation efforts leading into 2023.
-
Overall U.S. consumer sentiment falls to second lowest point of 2022
Jobs index declines amid renewed concerns about inflation
-
Americans continue to feel economic pressure with inflation remaining top issue
New Reuters/Ipsos poll also shows that Americans are less likely to support candidates who propose abortion restrictions, less police funding.
-
Most Americans have used virtual assistant to get answers to their questions
Still, human representatives are seen as best able to answer complicated questions
-
Five ways to defend the customer during economic uncertainty
Now more than ever CX owners need to articulate the value of CX investments and how improvements in CX KPIs translate to revenue. Here’s a guide.
-
Customers are back. What about customer service?
Our latest Thought Starter shares research exploring how Americans are responding to recent staffing and product shortages.