Customer Experience


Customer Experience Publication

When Difference doesn’t mean Different: Understanding cultural bias

Learn about the approaches you can take to continue to benefit from global studies and gather reliable, efficient and effective results in the face of cultural response bias.
Customer Experience Publication

Medical Instructions for Use: Tips & Best Practices

Discover how a standardized approach to designing and distributing IFUs can benefit your company, including the safety benefits to your users, reducing the risk of liability, and simplifying distribution.

#CanDoCommunity Live Q&A: Returning to work

While some organizations plan to have employees work from home long-term, others are grappling with a near-term return to work amid concerns from employees and customers alike.
Customer Experience Publication

Autonomous & Connected Car Interest Post Covid

Revisit our broadcast to hear what U.S. consumers think about their future purchase intent and driving behaviors now that the pandemic has continued.
Customer Experience Publication

Does Your Online Shopping Experience Deliver?

View our on demand webinar to hear the results of our study using Ipsos’ proprietary UX Score metric to evaluate purchasing.
Customer Experience Publication

Reopening Your Office Doors and Keeping Them Open

A customized Workplace Health & Safety Compliance Audit will help you foster trust, confidence, security and loyalty in your brand.
Customer Experience Publication

Getting it Right: Curbside & In-Store Pickup

Revisit our webinar to hear timely insights for retailers to optimize their curbside and in-store pickup programs.
Customer Experience Publication

Electrification adoption will accelerate but self-driving acceptance may slow

There are signals people's preferences are changing - read our latest point of view.
Customer Experience Publication

Reopen Restaurants with Confidence: Ensuring Customers Feel Safe

View our on-demand webinar for tips on how to ensure your restaurant will be deemed “safe” by consumers.