The report provides a unique view of the changing habits and needs of consumers and shoppers around mobile, e-wallet payment solutions and other salient topics around financial services. Gain a deeper understanding of the factors that drive trust among the myriad of mobile wallets and the dynamics between online and offline purchases.
Geographical Coverage: Malaysia, Indonesia, Vietnam, Singapore, Philippines, Thailand
For purchase enquiries, email [email protected]
The Forces of Customer Experience [Webinar recording]
Do you truly understand the Forces that are at play in your customers’ minds? This new webinar accompanies our brand new CX whitepaper, 'The Forces of Customer Experience: The science of strong relationships in challenging times'. Hear from the author of the paper and Ipsos' CX Chief Research Officer, Jean-Francois Damais,