Shopper


[EVENT] The Mystery Tour–Fashion Retailing

Join us on 17 January for a live Mystery Shopping session, specifically dedicated to Fashion Retailing professionals.
Shopper Survey

Seasonal Shopping: Black Friday Results in the UK

Black Friday: online rules the roost as footfall levels fall! As predicted, UK retail footfall fell on Black Friday as shoppers shelved the high street and turned to online sales.
Customer Experience Publication

The Big Secrets Of China’s Car Buyers Born In 1990s

As the lines between media, advertising and technology blur, marketers, content creators and consumers are changing. “The people born in 1990s are now buying cars!”
Mystery Shopping Publication

The Importance of Mystery Shopping in an Omni-Channel Retail World

The concept of omni-channel retailing is changing the way brands interact with customers in fundamental, transformative ways.
Shopper Publication

8 Tips to Encourage Your E-shopper

After a large number of e-commerce websites evaluation in different product categories and different countries, we have been able to identify some tips for a successful e-shopping experience.
Shopper Publication

Thailand poised as the next luxury shopping destination

Recently, Thailand has indicated interest in capturing the opportunities for growing the luxury retail sector via the volume of tourist shoppers and growing local middle class. In a global survey by MasterCard, it was found that Bangkok visitor spending contributed to annual USD 14.4 billion dollars, ranking 4th globally in visitor spending.