[Webinar] Global Voices of Experience 2026

Only 57% of organisations agree they consistently deliver customer experiences aligned with their brand promise. In a world where both customer and employee expectations are rapidly evolving, are you keeping pace?

Watch the replay of an exclusive LinkedIn Live session, in which we unveiled the key findings of our latest Global Voices of Experience survey. We also explored the factors driving CX and EX transformation worldwide.

Which priorities will define the years ahead? Where are the biggest opportunities and challenges emerging globally for CX and EX practitioners? 

Our experts discussed the factors that influence CX and EX performance and maturity levels, as well as trending topics such as AI integration and the challenge of scaling technological capabilities while redesigning organisational culture.

What to expect:

• Fresh insights: Discover the latest trends and shifts in experience priorities from our comprehensive global research

• Global perspectives: Hear from three Ipsos experts spanning France, Latin America, and the US as they discuss regional nuances and universal themes

• Interactive discussion: Participate in live Q&A and connect with our experts

Whether you're navigating employee experience challenges, optimising customer journeys, or simply keen to understand where the experience landscape is heading, this session offers valuable intelligence you can apply immediately.

Watch the Webinar Replay