Business Banking Service Quality
Independent service quality survey results: business current accounts.
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 17 largest business current account providers in Great Britain and approximately 600 customers of each of the 5 largest business current account providers in Northern Ireland if they would recommend their provider to other small and medium-sized enterprises (SMEs). The results represent the view of customers who took part in the survey.
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Previous results published
