Insights Hub

All content

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  Environment Publication

  Smart Meter Customer Experience Study 2017

  The 2017 Smart Meter Customer Experience Study builds on the Smart Metering Early Learning Project, providing new evidence on customer attitudes, experiences and outcomes at the point of installation, immediately following installation and almost a year later.

  27.12.18
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  Society Publication

  Understanding the customer journey of small businesses that cannot meet their tax liabilities

  HM Revenue and Customs (HMRC) commissioned qualitative research with business customers who had been in debt to HMRC to understand more about their needs and experiences.

  18.12.18
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  Sports Survey

  Attitudes to Qatar hosting the 2022 FIFA World Cup

  A recent Ipsos survey has found public support for the England FA offering England as hosts for the 2022 World Cup should Qatar be unable to host.

  15.12.18
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  Shopper Publication

  The hidden value of a retail store

  A retail store is more than just a place from which to buy. A good (or bad) in-store experience can enhance or detract from customers' overall perceptions of your brand. Murray Goodwin from Ipsos’s UK Customer Experience team shares his observations on the role of a physical store.

  13.12.18
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  Society Survey

  The State of the Nation 2018

  The UK Social Research Institute reviews the state of the nation in 2018, drawing on key trends and developments that have touched the nation from Brexit to the NHS.

  12.12.18

• Pulse Check

  Pulse Check delivers key insights from Ipsos' Political Monitor, Political Pulse, and Public Services data, along with reactive polling, to help you navigate the evolving political landscape.

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  Artificial Intelligence (AI) Publication

  Human Flourishing in the age of AI

  As we enter the age of AI, we need to think about the way in which this technology is gradually encouraging us to look at ourselves - a thinkpiece by Colin Strong.

  12.12.18
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  Market Research Publication

  Ipsos Research Highlights - December 2018

  Welcome to our final review of 2018. Theresa May gets a reprieve but the public don’t like her EU withdrawal deal and we find a group of people less trusted than estate agents and politicians!

  07.12.18
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  Political Monitor Survey

  Six in ten think withdrawal deal would be bad for the UK – but public can’t agree on what should happen next

  The Ipsos December 2018 Political Monitor reveals most of the public believe withdrawing from the EU on the terms of the government’s deal will be bad for the UK.

  07.12.18
• Economy Publication

  Workplace Pension: new research into saving for retirement

  Ipsos has undertaken survey research on behalf of the Department for Work and Pensions to understand how people feel about saving for their retirement and the role of Workplace pensions.

  07.12.18
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  Sports Survey

  How active are children and young people (and will they tell us)?

  Dr Margaret Blake blogs on the Active Lives Children and Young People survey. She covers how the survey for Sport England was designed and how important the findings are for addressing key questions about children and young people.

  06.12.18
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  Sports Publication

  Active Lives Children and Young People Survey 2017/18

  Sport England has published findings from the first year of the Active Lives Children and Young People Survey. The online survey was completed in schools in England during the 2017/8 academic year.

  06.12.18