Insights Hub

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  Digital Publication

  Essential Digital Skills UK - 2020

  Lloyds Bank UK commissioned Ipsos to research the ‘essential digital skills’ of the UK population, 15+, which forms part of their ‘UK Consumer Digital Index 2020', the UK’s largest study of transactional, behavioural and attitudinal research including the Essential Digital Skills measure.

  21.05.20
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  Public Health Publication

  Signals #6: Understanding the coronavirus crisis

  Our sixth edition of Signals presents new research from our teams around the world, drawing on our global polling, expert analysis and studies carried out by our teams in different countries. The aim is to keep all of us in touch with the latest information as the impacts of the crisis continue to unfold.

  20.05.20
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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 15 May 2020

  This week's Ipsos Research Highlights features what behaviours the British public deem unacceptable during lockdown, public opinion on public services and our fourth Life under Lockdown video diary.

  14.05.20
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  Public Health Publication

  Signals #5: Understanding the coronavirus crisis

  This fifth edition of our Signals digest brings together Ipsos’ latest research on coronavirus, including new POVs, country insights, and the latest from the public opinion tracker.

  07.05.20
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  Customer Experience Publication

  The Forces of Customer Experience

  The science of strong relationships in challenging times.

  07.05.20

• Pulse Check

  Pulse Check delivers key insights from Ipsos' Political Monitor, Political Pulse, and Public Services data, along with reactive polling, to help you navigate the evolving political landscape.

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  Neurosciences Publication

  What matters to the public in Neuroscience and Mental Health research?

  This is a report of findings from a public dialogue carried out by Ipsos and commissioned by the Wellcome Trust. The dialogue aimed to better understand the interests and priorities of the public across a full range of Neuroscience and Mental Health research.

  07.05.20
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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 7 May 2020

  This week's Ipsos Research Highlights features who the British public think is going to be negatively impacted by coronavirus, pessimism about the future and opinion of returning to normal life.

  06.05.20
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  Ipsos Update Publication

  Ipsos Update - May 2020

  This month’s edition of Ipsos Update brings you a round-up of the latest research and analysis from Ipsos teams around the world.

  04.05.20
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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 30 April 2020

  This week's Ipsos Research Highlights features who the British public think is doing a good job of holding the Government to account, confidence in the NHS and news about home testing.

  29.04.20
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  Mystery Shopping Publication

  Monitoring business performance during – and after – social distancing

  In a world of social distancing and heightened health concern, it is critical that brands deliver an experience which takes responsibility for the wellbeing of their customers and employees. Delivering a standout customer experience during the crisis will inform consumer behaviour throughout – and perhaps long after – the outbreak. Here is how Ipsos can help.

  29.04.20
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  Voice of the Customer Publication

  How to adapt your VoC programme during COVID-19

  Continuing to engage with customers during COVID-19 is a strategic imperative. However, proceeding ‘as normal’ is neither empathetic nor likely to understand the full picture of changing customer experiences. Here we discuss how your brand must react to the functional and emotional needs of your customers.

  29.04.20