Financial Services


Cultural Insights Publication

Future of Finance

Bringing cultural insight to the heart of strategy and decision-making in financial services.
Customer Experience Publication

Moments of Truth: Retail Banking

Stand out from the crowd and develop memorable customer experiences with robust competitor benchmarking grounded in behavioural science and Consumer Duty outcomes.
Luxury Event

Launch of Ipsos Global Influentials

We are delighted to invite you to an insightful breakfast to mark the official launch of the Ipsos Global Influentials study.
Media Publication

Lloyds Essential Digital Skills 2025

For a sixth year, Ipsos has been commissioned by Lloyds Banking Group to measure the digital skills that UK adults are able to do independently in their personal life, and for work. This research was launched in the Essential Digital Skills (EDS) 2025 report this September.
Financial Services Ipsos Voices

Financial Strategies for Later Life

This article advocates for understanding the financial landscape influencing Perennials beyond their oversimplified portrayal as a homogeneous group.
Financial Services Publication

Entrepreneurs are seizing global opportunities

Ipsos conducted this research on behalf of HSBC Private Bank during April – May 2025. Ipsos was commissioned to design and carry out the survey to understand High Net Worth entrepreneurs’ attitudes towards their business, their wealth and their outlook for the future.
Financial Services Publication

Blindspots: Invisible by Design

Embracing the AI Revolution in Financial Services

The Future of Mortgages

Join us for a day of fresh insight and forward thinking on the mortgage market.

Personal banking service quality – Northern Ireland

Independent service quality survey results.