Financial Services


Personal banking service quality – Northern Ireland

Independent service quality survey results

Personal banking service quality – Great Britain

Independent service quality survey results
Gender Survey

Young men recognise the risks of crypto but are more likely to invest anyway, Ipsos poll reveals

Young men are more likely to have engaged in cryptocurrency investments and gambling activities than young women. However, they are also more likely to view cryptocurrency as riskier than other investments.
Brand Image Publication

Project Mercury

Tracking lenders’ marketing effectiveness and brand standing among mortgage intermediaries.
Customer Experience Publication

Moments of Truth: Retail Banking

Stand out from the crowd and develop memorable customer experiences with robust competitor benchmarking grounded in behavioural science and Consumer Duty outcomes.
Cultural Insights Publication

Future of Finance

Bringing cultural insight to the heart of strategy and decision-making in financial services.
Customer Insights Publication

Broker Boardrooms

A sounding board, foresight hub, and strategic lens into the UK mortgage market through quarterly deep-dive discussions with active intermediaries and brokers.
Luxury Event

Launch of Ipsos Global Influentials

We are delighted to invite you to an insightful breakfast to mark the official launch of the Ipsos Global Influentials study.
Media Publication

Lloyds Essential Digital Skills 2025

For a sixth year, Ipsos has been commissioned by Lloyds Banking Group to measure the digital skills that UK adults are able to do independently in their personal life, and for work. This research was launched in the Essential Digital Skills (EDS) 2025 report this September.