Public opinion

At a time when local authorities face a squeeze on their finances and are repairing a pothole every 33 seconds, our new paper - From A to B - points to the importance of residents' perceptions of road conditions in shaping their overall views of transport and highways services.

The National Business Survey is a survey of 5300 businesses by Ipsos on behalf of the Regional Development Agency (RDA) Network and Invest Northern Ireland is the largest of its kind, asking businesses about their performance, opportunities and issues.

An Ipsos case study to establish the impact of the services that Wigan Leisure and Culture Trust provides has on people's lives and to identify the strengths and weakness of the service offering.

Ipsos focus groups inform Strengthening Local Democracy Consultation, answering tough questions including "do councils have the powers they need to tackle climate change?"

This report considers local circumstances when calculating performance on perceptions-based indicators, value-for-money and satisfaction with the council. It also includes an updated version of our Area Challenge Index.

Public services have improved considerably in recent years but, as we know, the public response to this is often to quickly `bank' any improvements and then raise their expectations once again. Meeting - and managing - these expectations is only going to become more important as tighter budgets require services to focus on the priorities that really matter.

The winter edition of Understanding Society, the newsletter from Ipsos's Social Research Institute, considers some of the ways in which central and local government can respond to the challenge of continuing to meet public expectations when public finances face their tightest squeeze for decades.

Why is stakeholder management important? Stakeholder management has long been recognised as a central part of an organisation's effectiveness.

This report sets out findings of the 2008/09 Place Survey for all 33 London Boroughs. The report was commissioned from Ipsos by Capital Ambition, acting on behalf of London Councils.

This report presents the findings of a survey conducted by Ipsos on behalf of the Royal College of Physicians (RCP). The main objective of this survey was to examine the level of public trust in a variety of professions and types of people, including doctors.