Social Listening


Social Media Britain

Ipsos’s new Social Media Britain report uses social media data from Synthesio to offer an additional way to understand the public’s views about issues relevant to Britain.
Politics Survey

The new PM has to work quickly to capitalise on the 'Boris bounce'

What does the response on social media say about Boris Johnson becoming Prime Minister? Ben Page writes for the Times Red Box.

Synthesio is excited to announce the release of Signals

Signals leverages decades of data science and statistics experience from Ipsos, offering the widest range of automated insights on the market.
Social Media Publication

Practical Ethics in Social Media Research: The greatest good for the greatest number?

The amount of social media data readily available to anyone inclined to look is staggering. This raises important questions about the principles around analysing individuals’ data. What can be done to ensure social media data research is as conscientious as it is revealing?
Customer Experience Publication

High hopes: Tips for ensuring successful text analytics

Text analytics is now an established component of many market research programmes. However, as its popularity has increased, so have expectations of what it can deliver. Here, Fiona Moss provides five ground rules to follow to ensure more success in using text analytics tools.
Communities Publication

How to avoid an #epicfail

For brands to better leverage the increasingly connected world of social media, we’ve created a safe environment to test out ideas, concepts and campaigns. Welcome to Ipsos Digital Communities.
Market Research Publication

Side-by-Side Social Intelligence

As people's lives become increasingly social, social data is as a rich source of insight for understanding people. By adding structure to unstructured conversations, we can quantify and robustly integrate with other data sources to drive value from social media.
Web Listening Publication

Web Listening

Social Intelligence delivers insights that drive strategic decisions and performance, from consumer expression and behaviours found in social media, search and other online data.