Mystery Shopping

MSPA Americas Shoppers’ Choice Awards Winners Announced.

Learn the current safety initiatives that drive consumers to trust your brand and return to your stores

Tips for how brands can get reopening right — and gain market share, charge a premium, and increase enterprise value.

Ipsos is pleased to announce the acquisition of the Mystery Shopping business of the Maritz group, one of the largest mystery shopping service providers in North America.

Watch our on-demand webinar illustrating how a holiday micro-shop is an essential part of your seasonal strategy.

With Black Friday – the unofficial kick-off to holiday shopping – just around the corner, this webinar is a must for all retail marketers!

Discover the seven steps you need to ensure a more successful mystery shopping program.

Have you ever been inspired by a particular movie quote? Join our complimentary #CXDay webinar for a fun-filled adventure overlaying famous Hollywood quotes with CX best practices.

Discover the techniques top-end retailers use to maintain an excellent Customer Experience and how Ipsos designs luxury mystery shopping programs that can benefit retailers of any calibre.