Customer Experience

Ipsos, along with Medallia, Inc., has announced the next step in its partnership with Volkswagen Group UK, marking the next phase in VWG UK’s customer experience journey.

The science of strong relationships in challenging times.

Generations, ESG, Fandom … Ipsos Update explores the latest research and thinking on key topics from Ipsos teams around the world.

Unlock the full potential of your Customer Experience and drive tangible business results with Ipsos CX Advisory.

Discover Ipsos’s key ingredient to your CX and commercial success

Elevate Your CX Strategy with Data-Driven Insights

Join us for an exclusive Ipsos LinkedIn Live event unveiling the findings of our new CX Global Insights 2025.

Design experiences with the customer at heart

Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research