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Customer Experience Publication

CX Global Insights 2026: Unlock the Future of Customer Experience

Get the most comprehensive benchmark study on the market. Transform data into effective CX improvement and increase your Return on CX Investment (ROCXI).

29.05.26

Ipsos Update Publication

Ipsos Update – June 2025

Generations, ESG, Fandom … Ipsos Update explores the latest research and thinking on key topics from Ipsos teams around the world.

02.06.25

Customer Experience Publication

Discover Ipsos CX Advisory

Unlock the full potential of your Customer Experience and drive tangible business results with Ipsos CX Advisory.

20.05.25

Mystery Shopping Publication

Getting Started With Mystery Shopping

Discover Ipsos’s key ingredient to your CX and commercial success

07.05.25

Customer Experience Publication

CX Global Insights 2025: Unlocking the Future of Customer Experience

Elevate Your CX Strategy with Data-Driven Insights

30.04.25

Customer Experience Webinar

[LinkedIn Live] CX Global Insights 2025: A sneak peek into Ipsos’ new global benchmark of Customer Experience

Join us for an exclusive Ipsos LinkedIn Live event unveiling the findings of our new CX Global Insights 2025.

16.04.25

Customer Experience Publication

Bring your personas to life with CX PersonaBot

Design experiences with the customer at heart

18.02.25

Mystery Shopping Publication

Demystifying Mystery Shopping

Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research

21.01.25

Ipsos Update Publication

Ipsos Update – January 2025

Almanac, Predictions, Democracy … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

01.01.25

Customer Experience Publication

The Employee Customer Ripple Effect

Doing the right thing by employees is doing the right thing by customers

28.11.24

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