Insights Hub

All content

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  Public Health Survey

  UK public still staying home to huge degree and even getting used to lockdown life, new data reveals

  Britons stick to the rules even after the easing of the lockdown as they remain focused on the health impacts of Coronavirus.

  29.05.20
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  Audience Measurement Publication

  Ipsos iris: An online publisher pack

  From January 2021, Ipsos iris will be the official source for online audience measurement and ad campaign verification in the UK endorsed by UKOM. To help online publishers understand any compliance requirements associated with the tagging element of this important research study, Ipsos has produced an Online Publisher framework Pack.
  

  28.05.20
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  Society Publication

  ESSENTIALS - Evolving your business in response to COVID-19

  Understanding changing consumer attitudes and behaviours amidst the COVID-19 crisis and what it means for businesses and brands with ESSENTIALS.

  28.05.20
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  Customer Experience Publication

  Organisational responses to COVID-19 based on the Forces of CX

  The way organisations have responded to customers and employees has been a true sign of their culture and ability to adapt. These articles examine how some of the world’s biggest brands have acted in the months since the pandemic began, and how your brand’s consumer response can be on-point, based on the Ipsos Forces of CX: A human-centric framework to help organisations better design and deliver customer experience.

  27.05.20
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  Scotland Survey

  53% of Scots think there should be a second independence referendum within the next five years

  Ipsos’s poll for BBC Scotland asked Scots for their views on the timing of a second independence referendum and on an extension to the Brexit transition period.

  27.05.20

• Pulse Check

  Pulse Check delivers key insights from Ipsos' Political Monitor, Political Pulse, and Public Services data, along with reactive polling, to help you navigate the evolving political landscape.

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  Customer Experience Publication

  The Forces of CX: Enjoyment 

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Belonging

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Status

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Control

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Certainty 

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Fair Treatment 

  Here are three examples of brands delivering on the values of our Forces of Customer Experience during the COVID-19 outbreak, showing how it is possible to build emotional connection with your customers. 

  27.05.20