Welcome to Insight Out hosted by Ipsos UU. Each month, our hosts will interview dynamic experts from across the insights industry, including within Ipsos, to expose truths, evoke empathy and fuel business growth now and into the future.
Season 3, Episode 1: Listening to Unheard Voices
We’re back! For this episode we are joined by Luciana Obniski, Ipsos UU Head Curator from Brazil, who discusses the importance of hearing from all voices when doing research, especially those that typically fall outside of the margins. Too often, important voices are overlooked and unseen among our blind spots or drowned out by the masses. Yet, often it’s the "small" voice that can initiate the biggest change.
Season 2, Episode 8: 2020: A Year of COVID, Conflict & Culture
Season 2 of Insight Out set out to explore cultural intelligence and ways that culture influences the things we do and don’t do, things we may not even be aware of and how that cultural understanding can help businesses as they grow and move into the future. After this unprecedented year of a pandemic, culture wars and polarization, April Jeffries and Emma Grand look back at how our understanding of culture has evolved and lessons to take into 2021.
Season 2, Episode 7: The Influence of the Digital Native in 2020
Menaka Gopinath, Head of Communities and Social Intelligence Analytics at Ipsos joins us for a lively exploration of the ever evolving Digital Native culture, and the role it is playing in this unpredictable year. Listen in for key insights into this emerging group of influencers as: What exactly is digital citizenship? How can we "mess with the algorithm"? What is the expected role of brands in creating the future?
Season 2, Episode 6: A Video is Worth A Million Words
Today we’re exploring the power of video to reveal deep human insights that are so needed to humanize business. Hear Tania Caro, videographer from Ipsos UU Chile, talk about how videos can make ideas travel faster, engage your audiences and generate empathy, by illuminating stories that could otherwise remain unasked and untold.
Tania is the winner of Ipsos UU’s global Best-of-the-Best contest to provoke impactful qualitative work. Her winning video, “Are you really going to wait for this to pass?” can be seen in English or Spanish here.
Season 2, Episode 5: Fast & Slow Culture
“Normal” is an elusive concept these days and our responses, frustrations and expectations as the pandemic plays out, vary widely across the globe. In this episode of we speak with Oliver Sweet, the Head of the Ipsos Ethnography Center of Excellence in the UK about how cultural differences directly and indirectly influence the response to Covid in different markets.
Season 2, Episode 4: Showing Up for Black America
No matter where you are around the world, you likely have been seeing the nationwide (and even global) protests against systemic racism in the United States, following the horrific murder of George Floyd on May 25, 2020 by a police officer. In this episode, April Jeffries and Emma Grand discuss the Black and African American community within the context of the overall American culture. Together, they talk through how Ipsos is grappling with this problem, and discuss how people, organizations and brands can show up for Black Americans through meaningful actions.
Season 2, Episode 3: Decoding Culture
In this episode, we speak with Karina Sanmartin and Valentina Rodríguez, Curation Practice Leads from Ipsos UU Spain, about how culture intersects and underpins the post-modern world of branding and why this cultural understanding is so critical today. We explore the concept of Cultural Transferability and discuss how brands can bridge the gap between a universal brand essence and local market needs.
Season 2, Episode 2: Covid-19 Through Behavioral Science
What will the new normal look like and how can we be best prepared? In this special edition episode, we join Colin Strong, Global Head of the Ipsos Behavioral Science Center, for a discussion of Covid-19 through a behavioral science lens. Exploring the impact on our personal and professional lives, Colin weighs in on the dynamics of behavior change in the midst of uncontrolled circumstances and events.
Season 2, Episode 1: Semiotic Vibes
Season 2 of Insight Out is setting out to explore cultural intelligence and ways that culture influences the things we do and don’t do, things we may not even be aware of and how that cultural understanding can help businesses as they grow and move into the future. In our first episode this season, April talks with Monique Centrone, Head of the Ipsos UK Semiotics practice, about how semiotics can help identify the important elements of a brand's vibe and how that can be used for successful connections with the people we serve.
Episode 9: How to Be a Workshop Guru
ROI on research is even more important in these agile times and so there is a growing focus on the crucial step of activation. Veronique Verellen, Ipsos UU’s Global Service Lead of Censydiam Qual and Workshops, joins us to discuss this evolving need and shares her lessons learned on how workshops can help to action and implement research.
These days growth is often dependent on finding the right, often narrow, segment of people who can make the biggest impact on your business. This requires spending time upfront with the right “representatives” to help understand the specific needs, wants and language of the group. But finding that microtargeted representative can be like trying to find a purple unicorn! In this episode, we speak to Jim Legg, Global Head of Operations for Ipsos UU to explore the challenges and opportunities of microtargeting and discuss ways in which we can leverage technology to help connect us to the people we most need to talk to.
Episode 7: The Minimum Viable Insight
Businesses, rightly or wrongly, are under extreme pressure to work at high speeds – implementing agile sprints and scrums, and doing fast research wherever possible. Businesses also, quite rightly, want to get more involved in insight – co-creating with respondents, having ongoing dialogues with people, making products with people not for people. DIY research is growing but there is also growing unease as to the level of insights and empathy that this is producing. In this episode, we interview Rollo McIntyre, Global Head of Innovation for Ipsos UU to explore whether it is possible to marry agility with depth in order to go beyond a minimum viable insight.
Episode 6: Building True Connections Online
Building relationships is core to human existence, but how does that translate when connecting in an online environment? In this podcast, Chad Nielson, Vice President of Online Communities in the US, joins as a special guest host to interview Eduardo Faria, Community Competence Lead for Asia Pacific. Together they explore how building authentic relationships with consumers online leads to uniquely deep insights and why we must tap into the principles of intrinsic motivations to better connect with key audiences.
Read more about this topic now: For the Love of Money.
Episode 5: Must We Still Talk to People?
In this episode, Emma speaks with Sue Phillips, Global Service Leader Insights for Impact, about whether or not we need to talk to people anymore to reveal insights. They explore how the way we interact and engage has changed over the years, and how our thinking and approaches must evolve to keep up to this new reality.
Episode 4: Woke Brands
In this episode, April speaks to Cristina Craciun, Ipsos’ Global Transformation Leader exploring the risks and rewards of having a Brand with Purpose. Does your brand live up to its mission and values? If it doesn’t, today’s value-driven generation will readily dismiss your brand.
We’re pleased to feature our interview with Andrew Leary, Global CEO of Ipsos' Social Media Exchange, exploring disruptive innovations and a new approach to identify lead users. Click here to read the paper co-authored by Andrew and Sandro Kaulartz, Chief Research Officer of Ipsos Social Intelligence & Analytics, called Introducing the New Era of Lead User Innovation.
Episode 2: Humans versus AI with Radhecka Roy
In this episode, we speak to Radhecka Roy, Global Lead of Strategic Curation with Ipsos UU, as she explores the need for humans in a world of technology, data and information overload. Click here to read Radhecka's paper, Human Curation in an AI World.
Episode 1: Contextual Breathing with April Jeffries
In our inaugural episode, April Jeffries, Global President of Observation with Ipsos UU, joins Emma for a conversation about a new philosophy called Contextual Breathing. Click here to watch her Pecha Kucha presentation.