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Consumer confidence reaches pre-pandemic levels
Sentiment is nearly where it was before March 2020 lockdowns
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Majority of Americans believe MLB stadiums should allow fans, but with significant capacity limits
Widespread support for fans having to provide proof of vaccination or a negative COVID-19 test to enter stadium
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Consumers – especially wealthy ones – are ready to pay higher prices as the economy reopens
Across industries, consumer demand matches up closely with willingness to pay a higher price – good news for businesses trying to recover from the pandemic hit.
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The Disproportionate Impact of COVID on Race/Ethnicity in America
Black/Hispanics have reported higher levels of risk for non-essential activities. This heightened sense of concern translates into real behavioral differences.
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Assessing post-pandemic stickiness of product subscriptions
Product subscriptions have gained a new relevance during the pandemic, but will this behavior stick in a post COVID-19 world?
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App-based takeout surged during the pandemic. But did it drive new business, or reinforce what was already there?
Food delivery surged during the pandemic – especially third-party delivery services. Here’s how Americans used those apps.
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Three-quarters approve of Biden’s coronavirus vaccine response
New ABC News/Ipsos poll finds widespread approval on COVID-19 issues, but most disapprove of how he’s handling the situation at the border
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Cliff’s Take: Guns, Immigration and Race—Have We Come Full Circle?
Intractable societal issues loom in background despite new optimism about the end of the pandemic.
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Get Ready for the Big Reset in Travel
The next wave in travel is just around the corner. Companies need to prepare now to catch customers at the right time with an eye on turning them into loyal advocates.
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Income inequality is seen as the most serious form of disparity both in the U.S. and globally
U.S. shows second-highest level of concern about race and ethnicity-based inequality among 28 countries surveyed