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What’s Next for Retailers: Keep An Eye on Exuberance
Pent-up demand will likely cause many consumers to spend more but returning to pre-COVID shopping behaviors will not happen overnight.
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Grocers Face Renewed Competitive Challenge as Consumers Return to Old Habits
Discover tips for grocery retailers to blunt the impact on revenue as consumers revert to their pre-COVID habits around meal spend.
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How can brands put virtual measurement in a real-world context?
In a typical year, half of adults attend a visual or performing arts activity at least once, according to the National Endowment for the Arts.
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How can brands convert scrollers into shoppers in the Golden Age of social buying?
Digital buying, and more specifically, social buying, accelerated in the upheaval of 2020. With America under lockdown, the pandemic became a moment of opportunity for both platforms and brands as consumers adapted to buying through social media.
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Experience 21
Innovation begins with inspiration. At Medallia’s Experience 21 conference, attendees will get the opportunity to hear from disruptive leaders at renowned brands, and hear firsthand what they’re doing to move experience forward.
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Bringing the patient voice to the fore
Using social data to understand how to bring more empathy into the HCP-patient relationship in changing healthcare environments
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[WEBINAR] Making Data Collection a Two-Way Street
Customers know that their data is valuable. They are aware that it is being collected and unless there is a clear reason, assume that it is being used for marketing purposes.
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The economy is reopening, but many Americans learned to love the pandemic’s at-home conveniences
We’re going back to the old, but still keeping the new. Welcome to the ‘yes, and’ economy.
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Consumer Ratings for Quality of Patient Care & Experience Slip
COVID Vaccine Hesitancy Still an Issue