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Designing a Better Mystery Shopping Program
Discover the seven steps you need to ensure a more successful mystery shopping program.
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Ipsos Names CX Strategist Michele Booth as Head of Advisory for Customer Experience in US
Booth brings proven record of designing customer-centric solutions
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IA NEXT 2019
Join Ipsos for a unique, original, authentic and hyper-curated conference dedicated to intelligence.
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Intelligence Interfaces
View our on-demand webinar to learn more about leveraging intelligent agents and chatbots successfully.
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Ipsos to Present 28 Original Research Papers at AAPOR 2019
Visit the Ipsos KnowledgePanel Booth 218-220 to Meet the Team and Learn More!
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Mackey Appointed to Lead Ipsos UX Business, One of the Largest UX Groups in North America
The role that User Experience plays in product and service design cannot be overstated
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Ipsos Appoints Jacob George as Executive Vice President and Leader of U.S. Automotive Quality Practice
George to help Ipsos move forward in changing the game in Automotive Quality Measurement
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eXperience 19
Ipsos is delighted to be a sponsor of this year’s Medallia Conference. This year, Ipsos’ Bharath Vijayendra and Michael Moore will be sharing insights into Quantifying the Return on CX Investment (June 5 @10:15am). They are co-presenting with our client, Intercontinental Hotel Group.
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[Webinar] Intelligent Interfaces: The Future is Easy
As organizations across a wide spectrum of industries begin to adopt conversational interfaces (CUIs) such as chatbots to interface with customers online and manage questions in real time, ensuring a smooth user experience is the only path to success.
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Why political views are an essential marketing demographic
Today, party affiliation is no longer an optional extra to understand a brand’s strengths and weaknesses; it is necessary.