Consumer Behavior


Americans want customer interactions to be human, not AI

People strongly prefer having humans actually make food at a restaurant instead of robots, according to new polling from the Ipsos Consumer Tracker

Americans show we care by… texting

Two in three Americans have shown someone they cared in the last three months by sending a text, according to new polling from the Ipsos Consumer Tracker

Most Americans aren’t thinking about climate’s impact on their wallet… yet

Only 39% of Americans think about what climate change is costing them, according to new polling from the Ipsos Consumer Tracker
Consumer Behavior Publication

CPG Growth Series: The occasion trap — and how CPG brands can escape it

Discover how real growth comes from intentionally expanding your brand’s occasion network.

Americans are very aware of higher gas prices (and almost everything else)

The number of Americans who think gas prices are going up has doubled in the past six months: 79% now say gas prices have gone up since this time last year, according to the Ipsos Consumer Tracker.
Consumer Behavior Events replay

[WEBINAR] What the Future: Success

Hear more about the modern milestones for success and how brand leaders across industry and public policy can adapt now with a deeper understanding of today’s consumer.
AI Event

ANA: Automation without alienation

Join us for ANA’s one-day conference and hear from brand marketers who have harnessed the power of AI to drive efficiency and growth – all without sacrificing the human touch that drives consumer connection.

Republicans and Democrats agree: They want to better understand each other

One in four Democrats and one in five Republicans strongly agree that they want to better understand those they don’t agree with politically, according to the Ipsos Consumer Tracker

America’s perception of greatness is on the rebound

For the first time since Ipsos started tracking America’s perception of greatness, the numbers have gone up, according to the Ipsos Consumer Tracker