Consumer Behavior


Coronavirus Publication

Americans are planning home improvements in case there’s another lockdown

The U.S. is starting to reopen, but some Americans are getting ready for another lockdown. Here's how.

U.S. consumer sentiment highest in 10 weeks

Americans are more confident about the employment outlook than they were during the Great Recession despite much higher unemployment numbers

U.S. consumer sentiment rebounds slightly. . . again

Consumer confidence remains significantly higher than during the Great Recession; support for reopening the economy is growing

Worldwide slump in consumer confidence continues

Global index at lowest point in its history

U.S. consumer sentiment not improving despite lockdown easing

Poor jobs climate is driving down confidence; three quarters of Americans feel less comfortable making major purchases

Recent gains in consumer confidence vanish as index drops by nearly two points

Most Americans do not believe in a quick recovery after the lockdown is over

U.S. consumers’ sentiment reflects whether or not they believe in a quick recovery

Consumer confidence index inches up for the second consecutive week
Financial Security Publication

Americans want empathy and financial support from their bank

New research shows people expect their bank to have empathy in how it practices business, from support of individual financial needs to its own employees servicing customers.

Small uptick in U.S. consumer confidence

Americans’ sentiment about the current economic situation remains low, but their expectations about the future are bouncing back