Customer Experience

Hear best practices for articulating the value of CX investments in a way that captures buy-in across your organization and share how improvements in CX KPIs translate to revenue.

Ipsos is delighted to be giving the keynote presentation on May 18th. Focused on innovation, Ipsos’ Dan Poling and Stephanie Bannos-Ryback will offer strategic customer experience perspectives for the food and foodservice industries.

How electrification has the potential to undo decades of improvements in auto customer experience

Ipsos has devised proven methods to help businesses understand what it takes to maintain a successful B2B relationship with its intermediaries. Here are four core tenets.

Join Ipsos – and keynotes Ryan Reynolds and Martha Stewart – at the world’s leading Experience Management conference featuring 100+ customer-led case studies from the world’s most loved brands sharing inspiration, tips, and practical advice on delivering breakthrough business results with XM.

Roundtable discussion hosted by Ipsos channel performance and customer experience.

Inclusivity, climate change, broken-system sentiment… Ipsos Update explores the latest and greatest research & thinking on key topics from Ipsos around the world.

Listen in as we discuss key UX-design principles for immersive, Web3 experiences to support designers and technologists as they create solutions for new platforms and leverage this emerging technology.

Many brands are struggling to keep customers loyal in a high-cost era. Here’s how younger and older consumers differ on price hikes.