Customer Experience


Customer Experience Publication

Electrification: Is excitement draining?

Watch our on demand webinar to hear our latest EV insights and trends for the US market. If electric vehicles are our future, are you ready to grow your share?
Customer Experience Publication

Insights for Embedding ESG in Experience

Strengthening customer relationships while doing right by the world

[WEBINAR] Empowering B2B Intermediaries through Customer Experience

Join us as our Customer Experience research specialty experts reveal the four core tenets of a successful firm-intermediary B2B relationship.
Customer Experience Publication

Defending the Customer During Economic Uncertainty

Hear best practices for articulating the value of CX investments in a way that captures buy-in across your organization and share how improvements in CX KPIs translate to revenue.

CX FORUMS Experience Chicago

Ipsos is delighted to be giving the keynote presentation on May 18th. Focused on innovation, Ipsos’ Dan Poling and Stephanie Bannos-Ryback will offer strategic customer experience perspectives for the food and foodservice industries.
Customer Experience Publication

The dark side of electric vehicles

How electrification has the potential to undo decades of improvements in auto customer experience
Customer Experience Publication

Why empowering intermediaries can help financial services companies in a challenging economy

Ipsos has devised proven methods to help businesses understand what it takes to maintain a successful B2B relationship with its intermediaries. Here are four core tenets.

Qualtrics X4 Experience Management Summit

Join Ipsos – and keynotes Ryan Reynolds and Martha Stewart – at the world’s leading Experience Management conference featuring 100+ customer-led case studies from the world’s most loved brands sharing inspiration, tips, and practical advice on delivering breakthrough business results with XM.

Customer Experience Publication

Luxury and convergent commerce

Roundtable discussion hosted by Ipsos channel performance and customer experience.