The definitive benchmarking of European cities, produced by Resonance with research by Ipsos, surveyed more than 5,000 people in 10 countries to find the best of the best.
We have launched the fourth edition of our Ipsos study, Global Voices of Experience 2026 which analyses the opinions of CX and EX professionals around the world. This study diagnoses the current state of experience management, identifies priorities and critical challenges, and forecasts future directions, including the evolving role of AI.
