The EU has declared 2022 the European Year of Youth, as a recognition of the sacrifices that young people have made during the COVID-19 pandemic. Marking this occasion, the European Commission, Directorate-General for Education, Youth, Sport and Culture, commissioned Ipsos European Public Affairs to conduct a Flash Eurobarometer survey targeting young people, aged 15-30.
The European Commission, Directorate-General for Communication, commissioned Ipsos European Public Affairs to conduct a Flash Eurobarometer survey aimed at measuring EU citizens’ attitudes on the EU’s response to the war in Ukraine.
In order to better understand European consumers’ expectations of e-commerce in terms of services and customer experience, Ipsos and Octopia conducted a 2022 study in several European countries, interviewing a representative panel of approximately 1000 online shoppers per country.
Which assets are key to going above and beyond online shoppers’ expectations? Which bad experiences are most likely to break their trust in the long run? The results from this study confirm the importance of the quality-price-delay triad on which Octopia is positioned.
Happiness, Identity, and global reactions to the war in Ukraine are among the featured topics in this month’s edition. Also featured: our Earth Day 2022 reports, our latest white paper on regulating compliance and our post-election analysis from last month’s French presidential election.
