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  Customer Experience Publication

  The Forces of CX: Status

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Control

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Certainty 

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Fair Treatment 

  Here are three examples of brands delivering on the values of our Forces of Customer Experience during the COVID-19 outbreak, showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 22 May 2020

  This week's Ipsos Research Highlights features how the public feel about the recent Government communications, how we feel about life after lockdown, and our sixth edition of Signals exploring the pandemic globally.

  21.05.20

• Pulse Check

  Pulse Check delivers key insights from Ipsos' Political Monitor, Political Pulse, and Public Services data, along with reactive polling, to help you navigate the evolving political landscape.

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  Digital Publication

  Essential Digital Skills UK - 2020

  Lloyds Bank UK commissioned Ipsos to research the ‘essential digital skills’ of the UK population, 15+, which forms part of their ‘UK Consumer Digital Index 2020', the UK’s largest study of transactional, behavioural and attitudinal research including the Essential Digital Skills measure.

  21.05.20
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  Public Health Publication

  Signals #6: Understanding the coronavirus crisis

  Our sixth edition of Signals presents new research from our teams around the world, drawing on our global polling, expert analysis and studies carried out by our teams in different countries. The aim is to keep all of us in touch with the latest information as the impacts of the crisis continue to unfold.

  20.05.20
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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 15 May 2020

  This week's Ipsos Research Highlights features what behaviours the British public deem unacceptable during lockdown, public opinion on public services and our fourth Life under Lockdown video diary.

  14.05.20
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  Public Health Publication

  Signals #5: Understanding the coronavirus crisis

  This fifth edition of our Signals digest brings together Ipsos’ latest research on coronavirus, including new POVs, country insights, and the latest from the public opinion tracker.

  07.05.20
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  Customer Experience Publication

  The Forces of Customer Experience

  The science of strong relationships in challenging times.

  07.05.20
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  Neurosciences Publication

  What matters to the public in Neuroscience and Mental Health research?

  This is a report of findings from a public dialogue carried out by Ipsos and commissioned by the Wellcome Trust. The dialogue aimed to better understand the interests and priorities of the public across a full range of Neuroscience and Mental Health research.

  07.05.20