Consumer Behaviour


KEYS - Standing out from the crowd [Webinar recording]

This session sees us explore how we can cut through the noise and ensure the product, service or experience we are offering stands out at those moments that really matter. Our experts will be sharing our latest analysis of how consumers react in different contexts - and reflecting on the implications.

Unpacking Unknown Unknowns

A run-through of the what, why, and how of unknown unknowns in social intelligence.
Consumer Behaviour Publication

Making the most of our regrets

What we can we learn from regrets? For the market researcher, regret is an important construct that can enhance our understanding of decision-making and consumer behaviour.
Consumers Publication

Shifting consumption in South East Asia

A year into social distancing: Will SEA see permanent shifts in consumption patterns?

[WEBINAR] Fast Facts to make the Right Business Decisions

Join our webinar where we will focus on how you use Fast Facts to make the Right Business Decisions.

KEYS - E-commerce acceleration [Webinar recording]

This session sees us explore the fast-changing e-commerce environment, accelerated by the advent of Covid-19. How are consumers reacting, and where do omnichannel strategies need to adapt?
Consumer Behaviour Publication

First Impressions Matter

Understanding the power of spontaneous reactions to develop stronger innovations
Covid-19 Publication

[WEBINARS] Consumers, Citizens, Brands, Governments and the coronavirus crisis

As a result of the Covid-19 crisis, the world is changing even faster now than ever. For companies, government institutions and individuals, it is important now to not only focus on the short term, but also to make plans for the future. As we move from the “age of uncertainty” to the “time of coronavirus”, how will we adapt as consumers, citizens, and humans?
Behavioural Science Publication

The science of behaviour change

The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.