Consumer Behaviour


Behavioural Science Publication

The science of behaviour change

The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.
Qualitative Webinar

Empathy - Real People, Real Life [Webinar recording]

Today’s challenge is to stay close so that we better understand the motivations and influence the dimensions that are shaping behaviour now and in the future.

[WEBINAR] Are you ready for your next customer?

Join us to hear from Dimas Gimeno, former CEO of El Corte Inglés, and highly-respected figure in the world of retail and ecommerce.
Covid-19 Publication

Marketing in changing times

Reassessing the eight motivators of purchase in the context of COVID-19.
Covid-19 Webinar

KEYS - And now what? Lessons from the coronavirus crisis [Webinar recording]

We will be taking stock and reviewing just what has changed as a result of the pandemic, looking at how behaviours are evolving and considering the implications for brands.

People need behavioural support strategies to resume activities amid COVID-19

Governments need to facilitate re-engagement while also protecting the population from infection.
Covid-19 Events replay

How physical and digital fundamentals are changing [Webinar recording]

What we know about consumers, customers and citizens and how marketers can act.
Covid-19 Webinar

Understanding the Coronavirus Crisis #8 [Webinar recording]

July 8 - This latest webinar is part of our ongoing programme to help our clients better understand the dynamics of the current situation.
Behavioural Science Publication

Moving beyond the start: How to maintain changed behaviours

Governments around the world are currently introducing measures to reduce the spread of COVID-19; these include closing schools and universities, cancelling events, restricting access to care homes and encouraging home working. More extreme measures can include quarantine for whole areas, requiring people to stay in their homes and not travel. The article was published on Research World.