Customer Experience

The Future of Research event series kicked off in the MENA region, with Kuwait being the first market to host it. The event entitled the New Normal, accommodated Ipsos through a half day program that took place at the prestigious corporate conference venue of Jumeirah Al Messilah Beach Hotel. The day began with an early morning power breakfast to break the ice and informally introduce clients to the Ipsos senior management team.

On June 16, join us for this complimentary webinar during which we continue exploring ways Behavioural Science can be applied in a market research context.

We see success when organisations do a good job of translating their CX vision into a reality. But how do successful companies make that happen? View this recorded webinar for a better understanding of our four-stage conceptual framework designed to help point you in the right direction in terms of program design.

At Ipsos, we not only have seasoned experts, but we have a history of helping clients to achieve truly meaningful results. On April 27, join us for complimentary webinar with answers to these questions, and yours!

On April 18, Ipsos Loyalty is delighted to be a sponsor of America’s premier conference dedicated to helping clients win at the race to make customer experience their key differentiator.

There’s no doubt that CX is a big business and it’s getting bigger. Some estimates put the measurement and implementation of CX programmes at $11 billion globally by 2020.

Welcome to the March edition of Ipsos Update – our monthly selection of research and thinking from Ipsos teams around the world.

Let’s cut to the chase: a truly successful enterprise feedback management programme (EFM) is designed with the corporate strategy central to the programme and has links to seven key functions of an organisation, starting with the C-Suite.

Join Ipsos on March 8, for a unique conference featuring experts and innovators who are blazing the trail to the pinnacle of customer experience.