Customer Experience

May 24 - Don’t miss out on the latest developments and innovations in market research! Join us for our 2nd What’s New in Market Research event!

May 15-16 - Ipsos is delighted to be a sponsor of Experience 2018 – a conference dedicated to elevating the customer experience.

The second edition of the “Prix Excellence Client” in Paris.

January 24 - Today’s empowered consumers have more choices, greater knowledge and higher demands. They take charge of every aspect of their lives and seek innovations that fuel their desire for control.

Ipsos has combined the findings from existing and new research to explore the link between customer satisfaction at a particular service interaction and the customer’s relationship with that brand.

On October 22, join Ipsos’ Andy Bedsworth at this year’s annual SOCAP Conference.

On October 18, join Ipsos’ John Carroll at the world’s largest experience virtual event with more than 50 on-demand free webinars from the world’s most admired brands, including Ipsos!

October 17 - In an effort to acquire and retain customers, thus growing their business, brands like yours are investing heavily in product innovation, and even more for marketing and advertising.

The way in which the South African motor manufacturers and dealers continue to improve the customer purchasing and servicing experiences every year continues to impress.