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Customer Experience
Publication
The Advocacy Ripple Effect
Activating customer experience as the primary growth engine through word-of-mouth recommendations
06.11.26
Customer Experience
Webinar
[Webinar] Ipsos’ Customer Perspective: The Experience Beyond the Product
Join us at our LinkedIn Live event, for a deep dive into the world of Customer Experience, with guests from Haleon and Ipsos.
11.06.24
Artificial Intelligence (AI)
Webinar
[Webinar] KEYS - The worry and the wonder of AI
Join us for our next Keys webinar
14.05.24
Artificial Intelligence (AI)
Publication
Applying Lessons from CX Text Analytics to Generative AI
Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models
16.01.24
Customer Experience
Webinar
[Webinar] NEXT LEVEL B2B CX
Driving a Return on your CX Investment (ROCXI) through better B2B CX measurement and management
10.11.23
Customer Experience
Webinar
[Webinar recording] Global Voices of Experience 2023
Failure to deliver on brand promise to customers 4X higher when CX and EX not aligned.
21.08.23
Luxury
Publication
Three key learnings on luxury and sustainability
Discover the three key learnings from our latest luxury roundtable hosted by Ipsos' Channel Performance and Customer Experience experts
26.04.23
Customer Experience
Publication
Embedding ESG in Experience
Strengthening customer relationships and doing right by the world.
30.03.23
Customer Experience
Publication
Luxury and convergent commerce
Roundtable discussion hosted by Ipsos channel performance and customer experience.
20.01.23
Customer Experience
Webinar
[Webinar] CX lessons in love from Ipsos
Valentine’s Day LinkedIn Live: The secret recipe for designing, delivering, measuring and managing customer experiences.
26.01.23
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