Customer Experience


[Webinar] Ipsos’ Customer Perspective: The Experience Beyond the Product

Join us at our LinkedIn Live event, for a deep dive into the world of Customer Experience, with guests from Haleon and Ipsos.

[Webinar] KEYS - The worry and the wonder of AI

Join us for our next Keys webinar

Applying Lessons from CX Text Analytics to Generative AI

Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

[Webinar] NEXT LEVEL B2B CX

Driving a Return on your CX Investment (ROCXI) through better B2B CX measurement and management

[Webinar recording] Global Voices of Experience 2023

Failure to deliver on brand promise to customers 4X higher when CX and EX not aligned.
Luxury Publication

Three key learnings on luxury and sustainability

Discover the three key learnings from our latest luxury roundtable hosted by Ipsos' Channel Performance and Customer Experience experts
Customer Experience Publication

Embedding ESG in Experience

Strengthening customer relationships and doing right by the world.
Customer Experience Publication

Luxury and convergent commerce

Roundtable discussion hosted by Ipsos channel performance and customer experience.

[Webinar] CX lessons in love from Ipsos

Valentine’s Day LinkedIn Live: The secret recipe for designing, delivering, measuring and managing customer experiences.