Consumers


Consumers Publication

The Race to Reshape Retail in a Period of Mass Disruption

Revisit our Retail Summit here – 23 experts, 7 sessions, 1 keynote – exploring the future of retail and buying.
Consumers Publication

The Retail Rollercoaster

Riding the ups and downs of today’s omnichannel shopper landscape
Consumers Publication

Telemedicine: Real Experiences; Real Insights

We interviewed HCPs, Patients, and Payers to understand how these key stakeholders currently experience telemedicine and how they are likely to use it in the future.
Consumers Publication

What brands and retailers need to know about ‘buy now, pay later’

Payments analyst Lisa Ellis sees “buy now, pay later” (BNPL) financing as a niche, but it’s a big enough niche that it’s likely to become table stakes in the coming years. The idea of paying in installments is hardly new (witness QVC and HSN and just about anything peddled by Ron Popeil), but recent advances have transformed BNPL into a Silicon Valley fintech disruptor.
Consumers Publication

Consumer Consciousness

A new survival strategy in an increasingly volatile world
Consumers Publication

The COVID Mental Health Crisis: The Transformative Role of Digital

Continued integration of innovative DTx solutions is required to meet the surging demand for mental health services expected over the next decade. We detail the path forward.

Online features play key role in ‘ideal health care experience’

New Evernorth/Ipsos Poll finds that most are comfortable with virtual consultations replacing in-person visits and many predict more care will be delivered at home vs. in a typical healthcare setting in the future
Consumers Publication

Making the most of our regrets

What we can we learn from regrets? For the market researcher, regret is an important construct that can enhance our understanding of decision-making and consumer behavior.
Consumers Publication

Digital Evolution of Mental Healthcare & Stakeholder Adoption

Revisit our recorded webinar to hear why promoting the long-term benefits of your products to the overall healthcare system will result in therapeutic success.