Business

Only 1 in 8 CX professionals across the globe describe their own organisation as a leader in terms of CX maturity, but even those CX leaders have room for improvement.

In 2021 the country is very pessimistic for what lies ahead, but open to new consumer trends.

Ipsos polling for Halifax Security Forum reveals just 42% believe China will have a positive impact, down 11 points since last year.

Only 28% of marketers reported an increased reliance on their agencies in 2020, down from 50% the year before in Canada.

First EU-wide survey on the uptake of artificial intelligence (AI) technologies carried out by Ipsos for the European Commission.

Main results from Expectations Survey for Norges Bank Q3 2020.

A majority of people in some hard-hit countries think jobs lost will not be recovered.

Participation in a panel on Consumer Neuroscience and collaboration industry-academia at Temple University.

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