Business


Consumers Publication

Empathy Awakened: The power of an empathetic organisation

Discover why empathy is essential for your business - not the purely emotional kind but the one that includes purposeful action and delivery.

Citizens don’t expect national economies to recover anytime soon

Global survey finds onus to lead recovery is on governments and big business

CX Global Voices [Webinar recording]

Only 1 in 8 CX professionals across the globe describe their own organisation as a leader in terms of CX maturity, but even those CX leaders have room for improvement.
Flair Publication

Flair France 2021 - Now or Never

In 2021 the country is very pessimistic for what lies ahead, but open to new consumer trends.

Fewer global citizens believe China will have positive influence on world affairs in coming decade

Ipsos polling for Halifax Security Forum reveals just 42% believe China will have a positive impact, down 11 points since last year.
Marketing Survey

Study shows COVID-19 caused worst year in a decade for marketing agencies

Only 28% of marketers reported an increased reliance on their agencies in 2020, down from 50% the year before in Canada.

European enterprise survey on the use of technologies based on artificial intelligence

First EU-wide survey on the uptake of artificial intelligence (AI) technologies carried out by Ipsos for the European Commission.

Expectation survey for Norges Bank - third quarter 2020 results

Main results from Expectations Survey for Norges Bank Q3 2020.
Covid-19 Survey

More think opening businesses puts too many people at risk of COVID-19 and we need to wait

A majority of people in some hard-hit countries think jobs lost will not be recovered.