Consumer Behavior


CMA/SIMA Annual Conference

Ipsos is delighted to be participating at the 2022 CMA|SIMA Conference

U.S. consumer confidence remains at pre-Omicron levels

Majorities of American expect both inflation to rise and their income to remain the same in 2022
Consumers Publication

Up Close and Personal: Humanizing Omnichannel

Ipsos has identified six drivers of customer experience, only three of which relate to convenience. The other three are enjoyment, belonging, and status.

U.S. consumer confidence holds stable after recent declines

Americans in a holding pattern as more is uncovered about the Omicron variant
Insights Publication

Harnessing the Power of Data

We share perspectives exploring how organizations are evolving to harness the power of data and technology for better insights.

U.S. consumer confidence sees most recent gains reversed

Investment sentiment down sharply following the discovery of the omicron variant

U.S. consumer confidence picking up

Despite rising inflation, 1 in 5 Americans report higher-than-usual spending or borrowing

U.S. consumer confidence up slightly this week

Yet Americans remain less optimistic than they were before the pandemic

Fewer consumers say they have changed their behavior due to climate concern than did before the pandemic

In-home behaviors top list of climate-conscious actions taken more often: recycling/composting, saving energy, saving water and avoiding food waste.