Consumer Behavior


Customer Experience Publication

Customer Experience and Behavioral Science — A Moment of Truth

Behavioral science experimentation has become increasingly widespread over the past few years, but there still exists a void between academia and industry. Is your business leveraging these advanced insights?
Social Media Publication

How social media can help curb loneliness

Martha Vences-Nieves is a mother of 10-month-old, fraternal twin boys and is in the process of getting a divorce. The 42-year-old Chicagoan knows some people who live in her condo building and spends time with friends and family. But she sometimes feels loneliness. She feels most isolated when she’s at home.
Consumer Behavior Publication

How Super Mario can help you understand behavioral science

For anyone who wants to learn more about customer experience and behavioral science, video game legend Super Mario is a great metaphor.
Government Survey

Global Consumer Confidence Ticks Up To 50.7

This May sees the Global Consumer Confidence Index rise by 0.4 points
Shopper Publication

The Evolution of Shopper Behavior

Sales success can be achieved by gaining a holistic view of consumers' path to purchase, the dynamics of online behaviour, and combined with tactical research.

[WEBINAR] Behavioral Science Principles for Better Digital Advertising

Join us for a complimentary webinar as we outline three principles from behavioral science that enable brands to provide a consistent and powerful message across different media and markets.

Most Americans Say That the Design of a Product’s Packaging Often Influences Their Purchase Decisions

Products Packaged in Paper/Cardboard Perceived as Being More Attractive and Higher Quality by Roughly Two Thirds
Government Survey

Global Consumer Confidence Index Continues to Rise

This month's global consumer confidence reaches 50.9
Ethnography Event

[WEBINAR] Seeing Through New Eyes

When it comes to understanding people today, surface level discussions often fail to uncover the real truth. So when we set out to reveal the reality of middle class American families, we went deep — sending in experts from Ipsos’ Ethnography Center of Excellence (ECE) to immerse themselves with families, and tapping into the Ipsos Behavioral Science Center to interpret findings.