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Insights Hub : Customer Experience

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Featured insights & publications

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Healthcare Publication

Beyond the Claim: The Case for Direct-to-Responder RWE in U.S. Healthcare

The U.S. healthcare claims system is a reputable source of secondary real-world data, but what happens when the patient falls out of the system?

24.06.26

Sexuality Survey

Ipsos Pride Report 2026

23.06.26

Luxury Publication

Ipsos Global Influentials

22.06.26

Behavioural Science Publication

Turn Behaviour into Business: How Real-Time Consumer Insights Drive Sustainable Brand Growth

22.06.26

Customer Experience Publication

The Experience Perspective

18.06.26

Global Opinion Polls

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Healthcare Publication

From Weight Lost to Life Gained

What Patients Need Next and Who Will Deliver It

16.06.26
War/Terrorism Survey

The Iran Conflict

A roundup of the latest Ipsos research and polls from around the world on the Iran conflict - and its consequences.

16.06.26
Environmental, Social and Governance (ESG) Ipsos Voices

The World Cup Sustainability Debate Is No Longer About Carbon - It’s about Access

What the 2026 World Cup Reveals About Making Sustainability Work for People

11.06.26
Artificial Intelligence (AI) Survey

Global Attitudes on AI 2026: The Wonder vs. Worry Divide Deepens

Ipsos' fifth annual AI Monitor reveals excitement and nervousness are now nearly equal worldwide, and often felt by the same people.

02.06.26
Ipsos Update Publication

Ipsos Update – June 2026

Generations, Sports, Work… Ipsos Update explores the latest research and thinking on key topics from Ipsos teams around the world.

01.06.26
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Customer Experience Publication

CX Global Insights 2026: Unlock the Future of Customer Experience

Get the most comprehensive benchmark study on the market. Transform data into effective CX improvement and increase your Return on CX Investment (ROCXI).

29.05.26
Politics Survey

Know the New America & Beyond: May 2026

A monthly dispatch of Ipsos’ best insights on the U.S., tailored for the world

28.05.26
Innovation Publication

Concept Testing with Digital Twins

Humanizing AI, part four: How synthetic data accelerates innovation.

28.05.26
What Worries the World Survey

What Worries the World – May 2026

Conducted monthly in 30 countries among around 20,000 adults for over a decade, the Ipsos What Worries the World study offers an exceptional snapshot of world opinion on pressing global issues.

28.05.26
Environmental, Social and Governance (ESG) Events replay

[REPLAY] KEYS: Dialling Up the S In Sustainability

In the next episode of our KEYS webinar, we’ll be asking whether now is the time when organisations should be ‘dialling up the S’ in their sustainability initiatives.

27.05.26
Consumer Confidence Index Survey

May 2026: Global consumer confidence bounces back after last month’s decline

Expectations and Investment sub-indices both rise according to the May 2026 Ipsos Consumer Confidence Index.

27.05.26

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