Why AI will revolutionize how organizations engage stakeholders
Why AI will revolutionize how organizations engage stakeholders

Why AI will revolutionize how organizations engage stakeholders

Ipsos’ Rhett Skelton explains how AI-powered reputation management tools can help organizations understand and engage with complex stakeholder networks.
What the Future: Influence
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From policy groups and nonprofits to global megabrands, every organization has one thing in common: They increasingly depend on diverse coalitions of stakeholders, customers, clients, investors, patients, supporters and everyday people.

Leaders need to understand and serve the interests of these varied groups to succeed. This is no simple task, as no organization serves a monolithic base. Consequently, the insights informing every decision must be nuanced and current.

While reputation-monitoring tools have long offered insights, AI technology has supercharged these capabilities.

Tools like Ipsos’ Reputation Intelligence for Strategic Evaluation (RISE) platform use sophisticated sentiment analysis and diverse data inputs including surveys and social media to help leaders map complex stakeholder networks.  It also identifies key opinion-formers from online influencers to legislators, ensuring the right voices are included at the table.

By staying attuned to community priorities, organizations can anticipate challenges, identify opportunities and convert alignment into powerful advocacy.

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The author(s)

  • Rhett Skelton
    Senior vice president, Ipsos Corporate Reputation