WORK

Foresight Survey

Work

Companies have two big questions about the future of work: What will the implications be for their workforce and what will those effects mean for their customers? For the workforce, will new models — accelerated by the pandemic — emerge? Or will they revert to the old ways? Either way, the changes to how we live, shop, dine, and play could be profound.

11.02.22

Foresight Publication

How changes to the way we work will impact how we live

Matt Carmichael, editor of What the Future, sees a key tension between the desire to transform the workplace and the urge to “return to normal.” The future of work, he thinks, could look much like the present.

11.02.22

Foresight Publication

How the future of work could look like the present

The pandemic forced workers online, but it didn’t transform the way we work, says AWS’s Jon Izenstark. The real change will be what comes next.

11.02.22

Foresight Publication

Why empathy is the answer to shifting customer expectations

Restaurants are competing with apps and websites for attention — but humanity and hospitality can give them an edge, says Darden Restaurants’ Ali Charri.

11.02.22

Foresight Publication

How the future of work will shape where we live

What will the changing workday mean for our homes, neighborhoods and cities? Gensler’s Andre Brumfield looks to the built environments of the future.

11.02.22

Foresight Publication

Why diversity makes companies stronger

Rohit Bhargava, co-author of “Beyond Diversity,” explains why a diverse workforce can be an advantage for employees and businesses — if they get it right.

11.02.22