Why value proposition testing can spark fan loyalty
Why value proposition testing can spark fan loyalty

Why value proposition testing can spark fan loyalty

If they want fans of their own, brands need to start with their value proposition, says Ipsos’ Aron Galonsky. Here’s how testing and refining your core message can unlock lasting customer loyalty.
What The Future: Fandom
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A fan following isn’t just for celebrities and sports stars. As businesses cultivate closer and stronger bonds with their customers, brands have new opportunities to nurture their own fandoms. But logos or taglines aren’t enough to spark that connection — and landing on the right message takes more than rote claim testing.

Brands need to start with a deep analysis of their identity and how it intersects with fandom before they invest in marketing and promotion. This means uncovering the core functional and emotional benefits of sponsor-fan interactions and reflecting them consistently in every aspect of their sponsorship.

While traditional message testing has merit, today’s complex marketing terrain calls for a more nuanced approach. Forward-thinking marketers are adopting holistic evaluation tools that assess messages on appeal, support and impact through high-quality business and consumer panels. This approach provides a comprehensive message effectiveness score, empowering marketers to craft campaigns that don’t just resonate, but inspire true brand fandom.

In a crowded market, first impressions count. Clearly knowing your product and audience is the first step toward crafting messages that grab fans’ attention and forge lasting bonds with them.

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The author(s)

  • Aron Galonsky
    Executive vice president and head of Ipsos’ Innovation practice