Search
-
Getting Started With Mystery Shopping
Discover Ipsos’s key ingredient to your CX and commercial success
-
CX Global Insights 2025: Unlocking the Future of Customer Experience
Elevate Your CX Strategy with Data-Driven Insights
-
Future Confidence at Work
The "Future Confidence at Work" report is the last in the series of deep dives into Employee Experience from the Ipso Global Trends 2024 report.
-
CX Signals GenAI: Unlock deeper CX insights by leveraging unfiltered customer sentiment on social media and reviews
Harness the power of social media and reviews to help improve your Customer Experience (CX).
-
Keeping the dream relevant: Rethinking how to deliver the luxury experience
What challenges does a post-pandemic world with new inflationary pressures bring for brands aiming to deliver compelling luxury experiences and value propositions?
-
Researchers will move faster in 2023 with digital survey automation
How DIY surveys are delivering faster, more cost-effective consumer insights.
-
CX Service Design: Creating emotional attachment and driving brand growth
Designing customer experiences that drive business success
-
The Morphing Store: bricks and mortar evolution in a convergent commerce world
What are the imperatives for survival and success of the physical store in a shifting commerce environment?