• Ipsos
  • RESEARCH DIRECTOR - IUU

RESEARCH DIRECTOR - IUU

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PURPOSE & ROLE

  • Work on building and elevating the Ipsos brand
  • Appreciating the vision of Ipsos UU – the largest Qualitative Community in the world with over 1000 qualitative researchers, with the biggest share of insights, at the forefront of uncovering human truths
  • Showcasing Ipsos values of Integrity, Curiosity, Collaboration, Client-First & Entrepreneurial Spirit
  • Achieve financial targets through innovative research designs and impactful work that drives action.
  • Ability to think out-of-the-box to solve client’s business issues
  • Ability to create stories from data that build emotional empathy as well as unlock opportunities for brands
  • Demonstrating a Digital-First Thinking, embracing platforms like Gen-AI and VR to dive into consumer insights.
  • Has a strong desire to generate insights based on human understanding and cultural narratives
  • Display a hunger for winning business, developing talent, and thrive in solving complex business and people challenges
  • Is open to work with clients across categories – FMCG, Technology, B&F, Auto, Hospitality, Media, retail etc.

 

ENVIRONMENT

Joining Ipsos means developing your career in the very top tier of research. With 16,600 people employed in 88 countries, we are one of the largest and best-known research companies. If you’re interested in keeping company with some of the most naturally curious researchers and making an impact to the best local and global brands, we invite you to join us.
As a curious and intuitive individual, an enthusiastic professional with a passion for creating knowledge, at Ipsos you will be fully dedicated to finding the best solutions for our clients. At Ipsos we foster an environment that is entrepreneurial and forward thinking. We attract and hire innovative people with inquiring minds who possess drive, intelligence and enthusiasm. Working at Ipsos is dynamic and challenging; never a dull moment!

 

IPSOS UU – OUR NARRATIVE

We are the world’s largest qualitative community. We are fluent in 89 cultures across the world, with over 1000 world-class researchers.

Ipsos UU finds the untold stories in every corner of Life. We research Real people in Real Life. We apply cultural intelligence & behavioural science to reveal the unseen, the unsaid, the unasked. We believe that technology brings us closer to real people in real life, but it is human understanding that generates powerful insights that unlock growth.

To help companies stay relevant to people today and tomorrow by humanizing the data, globally. Our global network of experts, from anthropologists to behavioural scientists, is fuelled by an intellectual generosity.

We exist to be the best at Bringing Life to life for our clients; through deep human insight, answering the WHYs and being a voice for the unheard, the unseen, the unique, the new.

 

HOW ARE WE DIFFERENT

  1. Our Scale: The fact that we are the largest qualitative research company in the world, with deeper understanding of cultures

  2. Our Science: We integrate qualitative science – Be-Sci, Design Thinking, Anthropology, UX, in everything we do. We are working very closely with some Ivy League University professors now to help us even more from an anthropological and a psychological point of view.

  3. Our Technology: Our lead with Gen-AI, tech-platforms and cutting-edge technologies to conduct qualitative research at scale.

Watch Ipsos UU narrative ‘The Power of One through the Power of Many’ - here

Ipsos UU won the prestigious ESOMAR Congress Best Paper Award 2024 and ESOMAR Best Qualitative Paper - Peter Cooper Award 2024 at ESOMAR Congress in Athens. Discover the Paper here.

 

JOB SYNOPSIS AND EXPECTATIONS

Experience:

  • At least 13+ years of strong Market Research Experience with a proven track record in leadership and client acquisition
  • Experience in leading a team
  • Good at problem-solving and dealing with complex situations
  • Team player: Motivate diverse teams; excel in dynamic, collaborative environments focused on growth
  • Experience in Business development and developing strong client relationships
  • A degree in Business, Social Sciences, Psychology, Communications, or a related field.
  • Designing sound business plans outlining client, and appreciation of financial P&L

 

Key Qualities:

  • Client-First Attitude: New business generation, client management, and delivering actionable insights.
  • People-Person: Lead, nurture, and elevate your team with an appreciation for cultural diversity.
  • Results-Driven: Oversee project management, drive profitability, passion to win business nd enrich client relationships.
     

Skills/Knowledge:

  • Good communication skills, written and oral
  • Curious about culture and human behavior
  • Appreciation of various socio-cultural and brand frameworks and models that enrich interpretive analysis and create actionable insights
  • Drive key accounts by deepening existing client relationships, securing repeat business, and pursuing new client engagements.
  • Proficient in applying tech and Gen-AI at work to build efficiency and creativity
  • Able to work under pressure and meet aggressive deadlines
  • Solution-oriented mindset - Good at problem-solving skills
  • Excellent time management and organizational skills
  • Strong capability in leading and developing teams, with a track record in fostering growth and maximizing team potential
  • Storytelling to drive actions; the ability to make sound conclusions and recommendations for action
  • Build strong internal and external relationships that benefit the team and Ipsos
  • Able to work effectively in a team and independently

 

COMPETENCIES

  • Self-Aware
  • Autonomous as well as Team-Player
  • Culturally Curious
  • Solution-Oriented
  • Collaborative and drives Fairness & Integrity
  • Lead by example and behaviour (Ipsos Values)
  • Client-First Attitude
  • Growth-Driven Mindset
  • Proficient in Qualitative Research Knowledge and Expertise

 

APPLICATION PROCESS:

  • Present your cover letter and résumé, illustrating your alignment with Ipsos ethos to lead a leadership role at Ipsos UU Malaysia.
  • Position open until filled.
  • Ipsos is an equal opportunity employer.
  • Ipsos aims to create a diverse and inclusive work environment where all employees have a fair chance to succeed and contribute.

 

Interested applicants, kindly email your detailed resume to [email protected].

Only shortlisted candidates will be notified.