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Artificial Intelligence
Discover, generate, and screen your ideas, concepts, products and packaging with generative and analytical artificial intelligence.
Customer Experience Advisory
Driving continuous Customer Experience (CX) improvement and customer centricity.
Customer Experience Analytics
Enabling organisations to ensure their Customer Experience delivers on their Brand Promise.
Voice of the Customer
Listening to the Voice of your Customers (VoC). Creating a single source of customer truth.
Delivering a Return on Customer Experience Investment.
Delivering a Return on Customer Experience Investment (ROCXI).
Automotive User Experience Tests
How to improve driving and in-car user experience (UX).
Population Movement Tracker
Tracking travel before, during and after the coronavirus pandemic.
Media Development
Understanding audiences: who they are, how they make content choices, and how media companies can engage and monetise them.
Market Launch
Final product launch preparation post design freeze to validate product, target, pricing, and communication strategy.
Global Syndicated Studies
Insight into business decision-makers and the affluent around the world.