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Empowering People Teams; Navigating 2025 and beyond
Successful People Strategy begins with enabling the People Team
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Getting Started With Mystery Shopping
Discover Ipsos’s key ingredient to your CX and commercial success
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Future Confidence at Work
The "Future Confidence at Work" report is the last in the series of deep dives into Employee Experience from the Ipso Global Trends 2024 report.
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Ipsos acquires Whereto Research
Ipsos becomes the leader of social and government research in Australia following acquisition of Whereto Research
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CX Signals GenAI: Unlock deeper CX insights by leveraging unfiltered customer sentiment on social media and reviews
Harness the power of social media and reviews to help improve your Customer Experience (CX).
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Strain at Work: An Australian Perspective
The Ipsos Global Trends 2024 report reveals a significant prevalence of strain amongst employees worldwide. Globally, 46% of employees reported feeling under constant strain at work in the past six months and Australia, 40% of employees reported experiencing constant strain.
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AI at Work: An Australian Perspective
Artificial intelligence (AI) is rapidly transforming the workplace, presenting both exciting opportunities and significant challenges.
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Ipsos State of the CX Nation report
Ipsos in partnership with Ashton Media are pleased to announce that the second State of the CX Nation report is now available to download.
Employee Experience
Your employees are your most valuable asset. They differentiate the service you provide to your customers, drive efficiencies and innovation, and ensure your purpose, ambition and strategy can be realised successfully, to deliver improved financial performance.
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Ipsos Australia announces new integrated CEX division and appointment of three senior specialists
Ipsos, the global leader in market research, today announced its new, integrated Australian CEX (customer and employee experience) division and three senior appointments, as it continues to bolster its customer and employee experience offering.