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We found 18 results matching with your query. Refine by
  • Consumer & Shopper

    Aligning Your ESG Strategy with Consumer Expectations for Your Category

    Companies are increasingly investing in ESG (Environmental, Social, and Governance) initiatives to meet regulations, trends, and consumer expectations. ​ Understanding these expectations is crucial for aligning ESG strategies with consumer values and achieving brand success.

    19 November 2024
  • Consumer & Shopper

    ESG: A hidden driver for brand success in healthcare

    Read how life sciences companies can go beyond the organizational level and apply their ESG strategy to individual brands, and how doing so with authenticity can serve as an additional factor driving brand success.

    4 March 2024
  • Customer Experience

    Applying Lessons from CX Text Analytics to Generative AI

    Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

    17 January 2024
  • Consumer & Shopper

    Rewiring Your CX DNA

    The foundations of a winning customer strategy

    13 June 2023
  • Customer Experience

    Embedding ESG in Experience

    Strengthening customer relationships and doing right by the world.

    4 April 2023
  • Consumer & Shopper

    Ipsos Update - February 2022

    Trustworthiness, Artificial Intelligence and Wellness are among the big topics in this month’s research digest from Ipsos. Also find new state-of-the-nation publications from our Colombia and Russia teams.

    1 February 2022
  • Customer Experience

    Service with a smile?

    Delivering customer experience in the face of mask wearing

    1 March 2021
  • Consumer & Shopper

    Ipsos Update - January 2021

    Our first monthly research round-up of the year includes both reflections on 2020 and a look forward at the year ahead. Featured topics include vaccines, behaviour change, food trends and look at the local story in a selection of countries.

    5 January 2021
  • Consumer & Shopper

    The Science of Behaviour Change

    The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.

    9 December 2020
  • Consumer & Shopper

    How COVID-19 has brought behaviour change thinking into focus

    Understanding what shapes behaviour has been integral for brands and governments during the crisis.

    26 October 2020
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