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We found 42 results matching with your query. Refine by
  • Consumer & Shopper

    Black Friday: Still the superhero of the shopper’s year?

    Looking ahead to Black Friday, which falls on November 29th this year, our new white paper takes us on a tour of the history of the prominent shopping event, setting out new challenges and how retailers can overcome them, as well as thoughts on the future of Black Friday.

    4 November 2019
  • Consumer & Shopper

    Can financial services tackle health and wellness?

    As consumers are looking beyond the traditional markets to address their health and wellness needs, there are opportunities for financial services companies to help people improve their holistic well-being.

    4 November 2019
  • Consumer & Shopper

    Customer intelligence of audience attitudes on top 3 dating apps

    What people are saying online about Tinder, Bumble, and Hinge.

    19 October 2019
  • Consumer & Shopper

    Beyond price promotions

    A new approach to Point of Sales activation

    1 October 2019
  • Customer Experience

    Mind the gap: Why what a brand promises and what it delivers matter

    What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.

    31 May 2019
  • Customer Experience

    Designing a better mystery shopping programme

    A seven-step guide for organisations to derive more value from a better mystery shopping programme.

    31 May 2019
  • Consumer & Shopper

    We see with our mind, not just with our eyes

    This white paper argues it is essential to link responses on a product’s appearance back to the visual features that trigger them.

    7 May 2019
  • Consumer & Shopper

    Connected Health: A roadmap to success

    Connected Health is moving into the mainstream – how will this change the traditional structure of healthcare?

    29 March 2019
  • Customer Experience

    The third moment of truth: Why sustainable packaging became a corporate necessity

    As environmental attitudes and consumer shopping habits change, packaging offers rewards for brands who demonstrate leadership on sustainability

    29 January 2019
  • Consumer & Shopper

    Ipsos House: The ideal arena for uncovering the truth behind human behaviour

    Three case studies from Ipsos House showcase the opportunities for investigating human responses, motivations and behaviour offered by the research facility.

    11 December 2018
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