Kërko
Customer Experience Analytics
Enabling organisations to ensure their Customer Experience (CX) delivers on their Brand Promise.
Employee Relationship Management
Providing research and consultancy services for employee engagement, leadership and change management.
User Experience
Creating transformative experiences through continuous user engagement across the entire product lifecycle.
Innovation and Forecasting
To evaluate, screen and forecast your innovations and optimise their appeal.
Packaging Research
To evaluate, optimise and forecast the potential of packaging.
Media Development
Uncovering how and why content and platform choices are made, to support media companies in reaching, engaging and monetising audiences.
Product Testing
To achieve product superiority through innovation or renovation.
Mystery Shopping
Measuring the delivery of Brand Promises – across every market, customer touchpoint and channel.