Kërko
Customer Experience Advisory
Driving continuous Customer Experience (CX) improvement and customer centricity.
Customer Experience Analytics
Enabling organisations to ensure their Customer Experience (CX) delivers on their Brand Promise.
Voice of the Customer
Listening to the Voice of your Customers (VoC). Creating a single source of customer truth.
Customer Experience
Delivering a Return on Customer Experience Investment (ROCXI).
Employee Relationship Management
Providing research and consultancy services for employee engagement, leadership and change management.
User Experience
Creating transformative experiences through continuous user engagement across the entire product lifecycle.
Innovation and Forecasting
To evaluate, screen and forecast your innovations and optimise their appeal.
Packaging Research
To evaluate, optimise and forecast the potential of packaging.
Media Development
Uncovering how and why content and platform choices are made, to support media companies in reaching, engaging and monetising audiences.
Product Testing
To achieve product superiority through innovation or renovation.