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We found 245 results matching with your query. Refine by
  • Customer Experience

    No travel? No problem!

    Grounded by budget or global circumstances? Keep your learning plan on track with these approaches that deliver qualitative insight from afar.

    24 March 2020
  • Customer Experience

    Mystery Calling: Dialling up your contact centre performance

    Discover how a well-designed mystery calling programme can drive loyalty and profits in this new Ipsos Views paper.

    27 February 2020
  • Consumer & Shopper

    The evolution of shopper behaviour in 2020

    In this changing world, retailers need to adapt to remain relevant and competitive.

    30 January 2020
  • Consumer & Shopper

    Ipsos Update - September 2019

    Our monthly round-up of research and thinking from Ipsos around the world.

    2 September 2019
  • Consumer & Shopper

    Thinking Outside the Box, Bag and Wrapper

    Why now is the moment for sustainable packaging in Japan.

    30 July 2019
  • Consumer & Shopper

    Designing a better mystery shopping programme

    A seven-step guide for organisations to derive more value from a better mystery shopping programme.

    31 May 2019
  • Consumer & Shopper

    Ipsos Update – February 2019

    February’s Ipsos Update presents our latest research on global predictions for 2019, personal data and childhood obesity. We also showcase new white papers on sustainable packaging, ‘lead users’ and China’s affluent consumers.

    1 February 2019
  • Consumer & Shopper

    The third moment of truth: Why sustainable packaging became a corporate necessity

    As environmental attitudes and consumer shopping habits change, packaging offers rewards for brands who demonstrate leadership on sustainability

    29 January 2019
  • Consumer & Shopper

    Engaging China’s Affluent Consumers

    Through conversations with some of our clients in the luxury industry we have identified five questions that are high on their strategic agendas for the Chinese market.

    29 January 2019
  • Consumer & Shopper

    Who are China's Affluent Consumers?

    Chinese consumers account for about one-third of the world’s total spending on luxury, even though only 8% of such consumption takes place on China’s mainland. It is estimated that, by 2025, some 7.5 million affluent Chinese households will be spending Rmb1 trillion (US$147 billion) on luxury goods, this representing a year-on-year growth of 25% since 2016. It is little wonder that China is a top strategic priority for lifestyle and luxury brands.

    29 January 2019
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