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We found 149 results matching with your query. Refine by
  • Customer Experience

    Got30: An Ipsos vodcast

    Got30 is a vodcast answering some of the questions we get asked by clients about Customer Experience and Channel Performance. We publish new videos every other week.

    21 June 2021
  • New Services

    Time to Decide

    Measuring response time for innovation and brand growth.

    2 June 2021
  • Customer Experience

    The Key To Your CX Success

    Finding the right customer experience KPI for your business

    26 May 2021
  • Customer Experience

    Bringing the patient voice to the fore

    Using social data to understand how to bring more empathy into the HCP-patient relationship in changing healthcare environments

    18 May 2021
  • New Services

    Ipsos Update - May 2021

    Climate change, vacations and vaccine passports, President Biden’s first 100 days and the latest trends in South Korean society are some of the featured topics in this month’s round-up of research and thinking from Ipsos around the world.

    3 May 2021
  • Customer Experience

    Service with a smile?

    Delivering customer experience in the face of mask wearing

    1 March 2021
  • Customer Experience

    Making the most of our regrets

    What we can we learn from regrets? For the market researcher, regret is an important construct that can enhance our understanding of decision-making and consumer behaviour.

    26 February 2021
  • New Services

    Embracing Mixed Mode Research

    Why Mixed Mode is more than just a plan B and the way to future-proof your research studies.

    15 February 2021
  • New Services

    THE SUSTAINABILITY OPPORTUNITY IN HONG KONG?

    SpeakEasy is the Ipsos Syndicated Community Panel which focuses on the everyday needs & attitudes of Hong Kong Gen Z & Millennial consumers.

    8 February 2021
  • New Services

    The power of research panels

    Ipsos has invested in a global network of online access research for the past 20 years to deliver the highest standard of research insights. We believe the future of quality market research will continue to depend on properly managed research panels.

    19 January 2021
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