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We found 93 results matching with your query. Refine by
  • Customer Experience

    Designing a better mystery shopping programme

    A seven-step guide for organisations to derive more value from a better mystery shopping programme.

    31 May 2019
  • Customer Experience

    Connected Health: A roadmap to success

    Connected Health is moving into the mainstream – how will this change the traditional structure of healthcare?

    29 March 2019
  • Customer Experience

    App-based Ride hailing, Car Ownership Slug Fest. And what it means for the industry

    Changing mobility landscape with emergence of app-based ride hailing companies
    -By Abhishek Jha, Client Director, Ipsos India

    9 January 2019
  • Customer Experience

    Cognitive Battlefield Part II: A framework for packaging information

    Ensuring their target audience is left with a strongly branded memory is key for any marketer. To enable this requires creating a message which is “sticky”.

    19 November 2018
  • Customer Experience

    The Future of Mobility - Shared Mobility

    The third in The Future of Mobility series, Shared Mobility looks at the rise and development of car-sharing and ride-sharing.

    26 October 2018
  • New Services

    Ethnography: an Unfiltered View of Reality

    Ethnography is a research method made for investigating cultural practices, rituals, consumer behaviour, routines and social norms. It helps our clients identify previously unseen opportunities through looking at people’s worlds in a new way, through putting behaviour at the heart of our investigation.

    11 June 2018
  • New Services

    Device Agnostic: What Marketer’s Need to Know

    Device agnostic is the new research reality. Today, over half of the global population use smartphones – a number predicted to rise to 70% in 2021. There is no doubt that allowing respondents to take surveys on smartphones represents a critical tipping point for our industry. We must adapt quickly to stay connected to consumers, but with that comes risk as we need to rethink questionnaire design to meet respondents’ expectations on mobile.

    25 October 2017
  • New Services

    Behavioural Science

    Behavioural Science at Ipsos is the use of psychology to help both public sector and brands meet their goals. The theories and methods from psychology work alongside MR techniques to understand and predict behaviour, generating total customer understanding.

    9 October 2017
  • New Services

    Device Agnostic Surveys a Necessary Evolution 2017

    What are device-agnostic surveys? “Device-agnostic” implies that respondents can take in-browser surveys on any device they choose.

    4 July 2017
  • New Services

    Conquering Complexity: The Coming Revolution in Oncology Biomarker Testing

    Despite the advent of targeted therapies and the associated rise in the use of companion and complementary diagnostics, we are only just emerging from the initial exploratory stages of oncology biomarker testing. As will be argued in this paper, we are on the cusp of a much more radical revolution, and the molecular diagnostics landscape is set to change dramatically in the coming decades. It is crucial that any company entering this space prepare for this imminent upheaval and plan their launch strategy accordingly.

    21 June 2017
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