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  • Customer Experience

    Jordan Consumer Sentiment Index Q2’2019

    In the second quarter of 2019, indicators were marked with stagnation with only a slight diffusion of the extreme negativity witnessed ahead of the implementation of the Income tax law in Q4 2018. Therefore, slight improvements were witnessed when it comes to Jordanians’ sentiments towards the government and the economic situation in general, pushing the Ipsos’ JCSI a few points up. However, the vast majority of Jordanians are still concerned about the overall state of the economy and the future of their finances, with uncertainties bringing more attention to negative economic news overshadowing the positive developments unravelling in the Kingdom.

    23 September 2019
  • Global Consumer Confidence Index hints at a global economic slowdown

    Significant drops are seen in India, Spain, Germany, the U.S., Sweden, Italy and Mexico; meanwhile, optimism gains in Argentina, Saudi Arabia, France, Turkey and China.

    20 September 2019
  • Consumer & Shopper

    The role of customer experience in the Jordanian retail banking sector

    Ipsos in Jordan shares its perspective on the role of customer experience in the heavily disrupted retail banking industry

    18 September 2019
  • It’s a fact, scientists are the most trusted people in world

    New Ipsos Global Trustworthiness Index shows that 6 in 10 globally rate scientists as trustworthy followed by doctors and then teachers.

    18 September 2019
  • Social media usage statistics by country

    Understanding consumers with and without social media.

    16 September 2019
  • What Worries the World - July 2019

    ‘What Worries the World’? 58% believe their nation is on the wrong track – whilst concerns about unemployment continue to be a prominent worry.

    16 September 2019
  • Global citizens OK with government use of AI and facial recognition… within limits

    Supporters of a total ban are a minority in all 26 countries surveyed.

    12 September 2019
  • Are automakers overlooking the journey while focusing on its self-driving destination?

    New Ipsos study reveals most Americans simply enjoy the act of driving their vehicle.

    11 September 2019
  • Flight-shaming: Would you change your travel plans to save the planet?

    One in seven say they would pay more for travel with lower carbon footprint than airplanes.

    9 September 2019
  • Populist and Nativist views still prevail

    New Ipsos study shows populist and nativist sentiment growing in some countries while receding in others.

    5 September 2019
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